Privacy Policy
PRIVACY POLICY
ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us learn more about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails regarding our store, new products, and other updates.
ARTICLE 2 – CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we assume that you consent to our collecting and using it for that specific purpose only.
If we ask for your personal information for a secondary reason, such as marketing, we will either directly ask for your explicit consent or offer you the opportunity to refuse.
How can I withdraw my consent?
If, after giving your consent, you change your mind, you can withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at contact@hynoa.com .
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Use.
ARTICLE 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell you our products and services.
Your data is stored through Shopify's data storage, its databases, and the general Shopify application. Your data is stored on a secure server protected by a firewall.
Payment :
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card information. This information is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Transaction data related to your purchase is retained only as long as necessary to complete the transaction. Once the transaction is complete, the transaction information is deleted.
All direct payment gateways comply with PCI-DSS standards, as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure processing of credit card information by our store and its service providers.
For more information, you can also consult Shopify's Terms of Service or Privacy Policy.
ARTICLE 5 – THIRD-PARTY SERVICES
In general, the third-party providers we use only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for transactions related to your purchases.
For these service providers, we recommend that you read their privacy policies to understand how your personal information will be processed.
In particular, keep in mind that some service providers may be located in, or have facilities in, a jurisdiction different from yours or ours. Therefore, if you choose to engage in a transaction involving the services of a third-party provider, your information may be subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the personal information used to complete that transaction may be subject to U.S. law, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Use.
Links
When you click on links on our store, they may redirect you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
ARTICLE 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional industry-standard security measures.
ARTICLE 7 – AGE OF CONSENT
By using this site, you represent that you have reached the age of majority in your state or province of residence, or that you have reached the age of majority in your state or province of residence and you have given your consent to allow any minor dependent on you to use this site.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time; therefore, please review it regularly. Changes and clarifications will take effect immediately upon their posting on the website.
If our store is acquired or merges with another company, your information may be transferred to the new owners so that we can continue to sell you products.
QUESTIONS AND CONTACT INFORMATION
If you wish to access, correct, modify, or delete your personal information, file a complaint, or simply obtain more information, please contact our Privacy Compliance Officer at contact@hynoa.com .
[To the attention of the privacy compliance officer]
We take your privacy and the information you choose to share with us through our SMS marketing service very seriously. We use this information to send you SMS notifications (regarding your order, including abandoned cart reminders), marketing offers, and transactional messages, including requests for feedback.
Our website uses cookies to track the items you add to your cart, including when you abandon your cart. This information is used to determine the optimal time to send cart reminder messages via SMS.