General conditions of sale

GENERAL TERMS AND CONDITIONS OF SALE AND USE

This website is operated by Hynoa. Throughout this site, the terms “we,” “us,” and “our” refer to Hynoa. Hynoa offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting this website and/or purchasing one of our products, you engage in our "Service" and agree to be bound by these terms and conditions ("Terms of Service," "Terms and Conditions of Sale and Use," "Terms"), including the additional terms, policies, and notices referenced herein and/or accessible by hyperlink. These Terms of Service apply to all users of the website, including, without limitation, visitors, suppliers, customers, merchants, and/or contributors of content.

Please read these Terms and Conditions of Sale and Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not agree to all the terms of this agreement, you must not access the website or use the services offered. If these Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these Terms and Conditions of Sale and Use.

Any new features or tools added to this store in the future will also be subject to these Terms and Conditions of Sale and Use. You can review the most current version of the Terms and Conditions of Sale and Use at any time on this page. We reserve the right to update, change, or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you.


ARTICLE 1 – TERMS OF USE OF OUR ONLINE STORE

By accepting these Terms, you confirm that you have reached the legal age in your country, state or province of residence, and that you have given us your consent to allow any minor dependent on you to use this website.

You may not use our products for any illegal or unauthorized purpose, nor, in the course of using the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).

You must not transmit any worms, viruses, or any other code of a destructive nature.

Any violation of these Terms will result in the immediate termination of your Services.


ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to the technical requirements of the networks or connected devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, any use of the Service or any access to the Service without our express written permission.

The headings used in this agreement are included for convenience only and will not otherwise affect or limit these Terms.


ARTICLE 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if the information provided on this site is inaccurate, incomplete, or outdated. The content of this site is provided for general information purposes only and should not be used as the sole basis for making decisions without consulting more accurate or up-to-date sources of information. Any use of the information on this site is at your own risk.

This site may contain historical information. Historical information is not necessarily current and is provided for reference purposes only. We reserve the right to modify the content of this site at any time, without obligation to update the information.


ARTICLE 4 – CHANGES TO SERVICE AND PRICES

Our product prices are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time, without prior notice.

We cannot be held liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.


ARTICLE 5 – PRODUCTS OR SERVICES (WHEN APPLICABLE)

Some products or services may be available exclusively online through the website. These products or services may be offered in limited quantities and are subject to return or exchange only in accordance with our Return Policy.

We have made every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that the color display on your device will be exact.

We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All product descriptions and prices are subject to change at any time without notice.


ARTICLE 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed from the same customer account, the same credit card, or the same billing and/or shipping address.

If we change or cancel an order, we may try to notify you by email or phone. You agree to provide current, complete, and accurate purchase and account information, and to promptly update your information as needed.


ARTICLE 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control or influence. You acknowledge that we provide access to these tools "as is" and "as available," without any warranties. Their use is at your own risk and discretion, and you should review the terms and conditions of the relevant third-party provider.

We may also offer new features or services in the future, subject to these Terms.


ARTICLE 8 – THIRD-PARTY RELATIONSHIPS

Some content, products, or services available through our Service may include materials from third parties. Links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content and assume no liability for it.

You should review their terms and policies before engaging in any transaction.


ARTICLE 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us ideas, suggestions, or other content, you agree that we may use it without restriction. We are under no obligation to treat it confidentially or to compensate you.

We may monitor, modify or remove any content that we deem illegal, offensive or in violation of rights or these Terms.

You agree that your comments will not infringe upon the rights of third parties and will not contain any illegal, abusive, or malicious content.


ARTICLE 10 – PERSONAL INFORMATION

The submission of your personal information is governed by our Privacy Policy.


ARTICLE 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, some information may contain errors, inaccuracies, or omissions regarding product descriptions, prices, promotions, or availability.

We reserve the right to correct these errors at any time, without prior notice.


ARTICLE 12 – PROHIBITED USES

You are prohibited from using the site or its content to:

  • For illegal purposes

  • Inciting others to commit illegal acts

  • Violating any law or third-party rights

  • Uploading malicious code

  • Collecting personal data without consent

  • Sending spam, phishing, or performing web scraping

  • Any obscene or immoral purpose

  • To compromise the security of the site

We may terminate your use of the Service if you violate these prohibitions.


ARTICLE 13 – EXCLUSION OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, secure, or error-free.

You agree that your use of the Service is at your own risk. All products and services are provided "as is" and "as available".

Hynoa and its team cannot be held responsible for any damage, loss or injury of any kind resulting from your use of the Service or products, even if we have been advised of the possibility of such damage.


ARTICLE 14 – COMPENSATION

You agree to indemnify and hold harmless Hynoa, its affiliates, officers, agents and employees from any claim or demand arising out of your breach of these Terms or any law or third-party right.


ARTICLE 15 – DIVISIBILITY

If any provision of these Terms is deemed illegal, void or unenforceable, it shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severable without affecting the validity of the remaining provisions.


ARTICLE 16 – TERMINATION

These Terms remain in effect until terminated by you or us.

If you fail to comply with any of these provisions, we may terminate your access to the Service at any time without notice, and you will remain liable for all amounts due up to the date of termination.


ARTICLE 17 – ENTIRE AGREEMENT

These Terms, together with any policies or rules published on this site, constitute the entire agreement between you and Hynoa and govern your use of the Service, superseding any prior agreements.


ARTICLE 18 – APPLICABLE LAW

These Terms and Conditions are governed by and construed in accordance with French law.


ARTICLE 19 – CHANGES TO TERMS AND CONDITIONS

We reserve the right to update or modify these Terms at any time by posting the changes on this page. It is your responsibility to check for changes periodically. Your continued use of the site constitutes acceptance of these changes.


ARTICLE 20 – CONTACT INFORMATION

Questions regarding the Terms and Conditions should be sent to:
📩 contact@hynoa.com